FAQs

Popular

Frequently Asked Questions

Do you offer TV streaming?

All accommodations are equipped with TVs for guests to stream their favorite shows and movies with our high-speed Internet.
How does the check-in/check-out process work?

All accommodations offer contactless check-in/check-out. A personalized entry code will be texted to you the day before your arrival, making the check-in process easy and secure.
What time is check-in?

Check-in time is 4:00 PM.
Is firewood provided?

Guests are prohibited from bringing firewood from out of town due to laws designed to protect our trees and forests. Firewood is available for purchase on-site through our guest portal, except our Salmon Creek Cabin.
Where are grocery stores located?

You can find Dollar General in Marienville and Leeper for general supplies. Fresh meats are available at the Leeper Red & White store. For larger grocery stores, Walmart and Aldi’s are located in Clarion, approximately 30 minutes away.
Are pets allowed?

We have a strict no-pet policy in place, with no exceptions.
What is the cancellation policy?

Guests will receive a 100% refund if they cancel at least 60 days before the check-in date.
Cancellations made fewer than 60 days before check-in are not eligible for a refund.
Do you offer gift certificates?

Yes! For gift certificates, please contact us directly at (814) 229-7283 or [email protected].